Shipping Policy
COVID-19 LTL Shipping Updates:
To diminish the risk of expected openness to COVID-19 for both customer and driver, some the Cargo terminals are expected to request that customers finish up the “No Signature Required” record. The driver can not get a mark at the hour of the delivery. Just Curbside Delivery will be accessible as of now.
WISTOK is likewise not liable for any “Rapid Return”, stockpiling or re-delivery fee on the off chance that customers can’t acknowledge the cargo because of a superfluous business conclusion, age, or other quarantine limitations that might be applied to the delivery address.
Because of these realities, WISTOK expects customer to report any harm or deficiencies to the transporter in something like 24 hours by phone and additionally through email furnishing transporter with pictures. When the report is made, customer necessities to advance this discussion to wistokproducts@gmail.com. If not, WISTOK can not help customer with harm or lost things in transit.
Local Pickup
In-store pickup is available Monday-Friday, 7AM-5PM.
The big items, such as gates, fences, pedestrian gates and saunas are accessible for pickup Monday-Friday, 8AM-4:30PM.
After hours pickup is by appointment only.
You might plan your pickup by email at wistokproducts@gmail.com
Shipping
Most orders are handled inside 12-24 hours. Orders can be shipped from Monday to Friday! Orders are not shipped on vacations or ends of the week. Some shipping and delivery deferrals can occasionally happen. Ordinary bundles show up in 3-5 work days.
Items from our site are shipped from either our California warehouse.
Once a tracking number is provided, the item is considered shipped even if it has not yet left our warehouse, and the order can no longer be cancelled.. Our packages are placed on pallets and given to our shipping accomplices in mass, which would expect us to disassemble the pallet and attempt to find your singular package among hundreds. Dropping a solitary request from a bed would widely affect our shipping work process and would unreasonably defer the shipments of other customers If you wish to drop a request after it has shipped, you might deny the bundle and solicitation the dispatch to return to shipper by reaching them with your tracking number once it gets checked in by their drivers or arranging stop.
*Free Shipping!
Free ground shipping to anyplace in the Mainland US for any sum. (Note: Because of the size and weight of our items, a Private or Work locale is required. We don’t transport to PO Boxes.)
Occasionally shipping charges exist for your request when shipped to country areas. If so, the expense will be determined and shown at checkout based on your delivery address.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-72 hours. By shopping with us you agree to our Terms and Conditions and Privacy Policies.